Opening hours

  • Service hours (Einsteinstraße 60)

    Building opening hours

    • Monday to Friday 08.00 a.m. to 06.30 p.m., 24/7 with ZIVintro card
    • Services: pick up your prints, computer pools on the ground floor

    Help desk

    • Monday to Friday 08.00 a.m. to 12.00 p.m. and 01.00 p.m. to 04.00 p.m.
    • Services: general information, password reset, software licences, software manuals, ZIVintro cards

    Print&Pay desk

    • Monday to Friday 07.30 a.m. to 07.30 p.m. (during terms)

    User support

    • Monday to Friday 10.00 a.m. to 12.00 p.m. and 01.00 p.m. to 05.00 p.m.
    • Services: personal consultation with PC problems, help in setting up ZIV services, support for scanning and digitizing

  • Hotline hours

    ZIVline (service hotline)

    • Monday to Friday 07.30 a.m. to 05.30 p.m.
    • Contact: tel. 0251 83-31600, e-mail ziv@uni-muenster.de

    NOC-Line (Network Operating Center)

    • Monday to Friday 08.00 a.m. to 04.30 p.m.
    • Contact: tel. 0251 83-31500, e-mail noc@uni-muenster.de

    Software support

  • Operating hours of the central systems

    • Daily from 00.00 a.m. to 00.00 p.m.
    • Maintenance after announcement