Zielgruppennavigation: 


Opening hours

You will find the following facilities at  Einsteinstraße 60

Help desk in the entry hall – General information, password reset, disposal of software licences and identity cards (please declare in advance at ZIVintro)

Monday to Friday 8 a.m. to noon and 1 to 4 p.m.

Selling of booklets – Room 122 or help desk Monday to Friday 8 a.m. to noon and 1 to 4 p.m.
PC Pools and support
Computer-lab 1 - Upper floor, room 108 Monday to Friday 8 a.m. to 5 p.m.
Computer-lab 2 - Ground floor, room 007 Monday to Friday 8 a.m. to 18.30 p.m.
Computer-lab 3 - Ground floor, room 008 Monday to Friday 8 a.m. to 18.30 p.m.
ZIV-Pool use with identity card
(request for an identity card)
Daily 24/7
Support at PC Pools – Room 103 Monday to Friday 10 a.m. to noon and 1 to 5 p.m.
Additional support concerning problems with internet or dial-up by appointment – Room 112 Monday 5 to 7 p.m.
Pick-up of print-outs and plots Monday to Friday 8 a.m. to 5 p.m.
Photos, scanning, digitalisation
During user support office hours – Room 103 Monday to Friday 10 a.m. to 5 p.m.
In the IT-facility with appointment - Room 112 Monday to Friday 10 a.m. to noon and 1.30 to 4.30 p.m.
In the DigiLAb at the ULB-building, Krummer Timpen 3 Monday to Friday 10 a.m. to noon and 2 to 4 p.m.

ZIVline (Service Hotline) - Our staff will be happy to help you concerning several kinds of queries (error messages, technical questions etc.). Outside normal working hours your requests will be recorded on our answering machine. You can also contact us at ziv@uni-muenster.de

Monday to Friday 7.30 a.m. to 5.30 p.m.
0251 83-31600

Network Operating Center (NOC) - This is the contact point for all queries concerning the university network noc@uni-muenster.de.

Monday to Friday 8.30 a.m. to 3.30 p.m.
0251 83-31500

Troubleshooting service

We will help you with any troubles concerning the network. You can also contact us at noc@uni-muenster.de

Monday to Friday 8 a.m. to 4.30 p.m.
Operating hours of the central systems -  Maintenance work with announcements Daily 24/7


Date: 02.10.2013


Imprint | © 2013
Zentrum für Informationsverarbeitung (ZIV)
Röntgenstraße 7-13
· 48149 Münster
Tel.: +49 251 83-31600 · Fax: +49 251 83-31555
E-Mail: